7c770's Privacy Policy
The security of your personal information is our highest priority. In this policy, we explain in detail how 7c770 collects, stores, and uses your information.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the 7c770 platform. When you use 7c770's website, mobile interface, or any related services, you are considered to have agreed to the terms of this Policy. We commit that your personal information will be used only for the purposes described in this Policy and will be kept secure through appropriate security measures.
This Policy may change from time to time. For any significant changes, we will notify you through an announcement on the platform. We recommend reviewing this page regularly.
Information We Collect
The following types of information may be collected for registration and service delivery on the 7c770 platform:
- Identity Information: Your full name, date of birth, national identity card number, or information from other identity-verification documents.
- Contact Information: Email address and mobile number.
- Financial Information: Details of your mobile banking accounts (bKash, Nagad, Rocket) — used solely for processing transactions.
- Technical Information: IP address, browser type and version, device information, operating system, and session data.
- Usage Information: Your activity on the platform, game history, deposit and withdrawal records, and preferences.
- Communication Records: Your conversation history with customer support.
How We Collect Information
We collect your information in the following ways:
- Information you provide directly during account registration and profile creation.
- Financial information during deposit and withdrawal transactions.
- Information collected automatically through cookies, log files, and similar technologies.
- Information received from third-party verification services as part of the identity verification process.
- Information you provide through customer support chat or email.
About Cookies: We use essential cookies that are necessary for the platform to function properly. We also use analytical cookies that help improve the quality of our service. You can manage cookies from your browser settings, though in some cases this may affect the platform's functionality.
Purpose of Using Your Information
7c770 uses the information it collects only for the following legitimate purposes:
- Account registration, identity verification, and account management.
- Processing deposit and withdrawal transactions.
- Providing and managing bonuses, promotional offers, and VIP benefits.
- Providing customer support services and resolving complaints.
- Fraud prevention, security monitoring, and implementing responsible gaming policies.
- Complying with applicable legal obligations.
- Improving platform functionality and user experience.
- Sending important service-related notifications.
Data Storage & Security
To protect your personal information, 7c770 follows a multi-layered security approach:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
- Data Encryption: Sensitive information collected, particularly financial information, is stored using industry-standard encryption technology.
- Access Controls: Only authorised personnel can access your information, and only as needed.
- Regular Security Reviews: Our systems undergo regular security audits.
- Data Retention Period: Information is retained for a period determined by legal obligations and business requirements.
Security Tip: Use a strong password to protect your account and never share your login details with any third party. If you notice any suspicious activity, inform our support team immediately.
Sharing Information with Third Parties
7c770 does not sell or lease your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: Limited information required to complete transactions through bKash, Nagad, and Rocket.
- Identity Verification Services: Authorised third-party service providers for the account verification process.
- Legal Authorities: In response to lawful requests made through a court order or proper legal process.
- Fraud Prevention: With investigative agencies, only within the applicable legal framework.
- Technology Infrastructure: Technology partners engaged to operate the service, who operate under confidentiality agreements.
Any third-party service providers who process data on our behalf are contractually bound to meet our privacy standards.
Your Rights
As a 7c770 user, you hold the following rights regarding your personal information:
- Right to Access: You may request a copy of your personal information held by us.
- Right to Rectification: If there are any inaccuracies in your information, you may request that they be corrected.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted, except for information required to fulfil legal obligations.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
- Right to Withdraw from Marketing Communications: You may request to opt out of promotional communications at any time.
- Right to Lodge a Complaint: If you wish, you may lodge a complaint with our data protection team.
To exercise any of these rights, email us at [email protected]. We will respond to your request within a reasonable time.
Privacy of Minors
7c770 is strictly not for anyone under the age of 21. We do not knowingly collect information from any person under the age of 21. An age verification process is followed at the time of account registration.
If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
International Transfer of Data
7c770's technology infrastructure may operate across various regions. If your information is processed or stored outside Bangladesh, we will ensure that such transfer is carried out through appropriate security measures and that the safety of your information is maintained.
Industry-standard contractual safeguards are used for international transfers.
Special Protection for Payment Information
bKash, Nagad, and Rocket are used for transactions on our platform. Special security measures apply to information collected through these mobile financial services:
- Full mobile numbers or PINs are never stored on our servers.
- Tokenisation technology is used to verify transactions.
- All financial information is transmitted through encrypted channels.
- Automatic alert systems remain active for suspicious transactions.
Responsible Gaming & Data
7c770 places the highest importance on responsible gaming. For this purpose, we may use information about your gaming activity in order to:
- Identify unusual or problematic gaming patterns.
- Provide responsible services such as voluntary limit-setting or temporary account suspension where needed.
- Effectively implement our responsible gaming policy.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes & Updates
7c770 reserves the right to change this Privacy Policy at any time. Changes will be published on this page and the "Last Updated" date will be revised.
For significant changes, registered users will be notified by email. If you continue using the platform after changes have been made, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.
Applicable Law & Dispute Resolution
This Privacy Policy is drafted in accordance with applicable international data protection standards. If any dispute arises regarding the interpretation or application of this Policy, both parties will first attempt to resolve it through discussion.
If a resolution cannot be reached through discussion, alternative dispute resolution procedures will be used. You can always raise your concerns with our support team — we are committed to a fair and prompt resolution.
Contact & Support
If you have any questions, concerns, or requests regarding the privacy of your personal information, please contact our support team. 7c770's customer service team is available 24 hours a day, seven days a week to assist you in both Bengali and English.
Response Time for Data Requests
We respond to your data-related requests as quickly as possible after receiving them. Complex requests may require additional time, but you will be informed of this.
Data requests are processed after your identity has been verified, which ensures the security of your information.
For more details, see: Terms & Conditions and FAQ.